Terms and Conditions
When booking a stay at Hotel Montemare, you must be
1. Standard deposit conditions
A valid credit card is required for the reservation to be valid and guaranteed.
Payment for the stay will be requested at the time the policy accepted during the booking process requires the deposit to be paid.
2. Non-refundable deposit conditions
Some rates require a deposit.
A valid credit card is required to charge the total cost of the stay.
The charge is made at the time of booking via a secure link.
3. Standard cancellation conditions
If a reservation is canceled after the deadline specified and accepted at the time of booking, and in case of no-show, a penalty equal to the total cost of the stay will be charged.
4. Non-refundable cancellation conditions
Some rates include a non-refundable cancellation condition.
If you cancel or modify reservations at non-refundable rates, you are not entitled to any refund.
5. Payment methods
Hotel Montemare accepts the following payment methods:
American Express
Euro Mastercard
Visa
Diners Club
JCB
CartaSi
Cash within the limits provided by law
6. Secure website
The booking service on www.hotelmontemare.it is provided by EricsoftSSL
7. Check-in, Check-out
Check-in must be made from 3:00 p.m., without exception.
Check-out must be made by 11:00 a.m., without exception.
8. Tourist Tax
As required by law, a tourist tax is payable for all stays.
9. Rules of Conduct and No Smoking
Guests are required to avoid behavior that may cause disturbance to other guests. Smoking is only permitted in outdoor areas.
10. Purpose of the Service
The Terms and Conditions, their content, structure, and the online hotel reservation service provided through this website (the “service”) are owned, managed, and offered by Hotel Montemare and are provided for your exclusive personal use for non-commercial purposes, governed by the terms and conditions described below. Although we provide our service with diligence and care, we cannot be held responsible for any errors (including obvious and typing errors), interruptions in the service (whether due to temporary and/or partial failure, repair, upgrade or maintenance of the website), or any other circumstances beyond our control. typing errors), interruption of the service (whether due to temporary and/or partial failure, repair, upgrade or maintenance of the website or otherwise), inaccurate, misleading or false information or failure to deliver information. Our services are available for your personal use only and not for commercial use. Therefore, you may not resell, use, copy, deep-link, monitor (using, for example, spiders or scrapers), display, download, or reproduce any content or information, software, product, or service available on our website for any commercial or competitive purpose.
11. Correspondence
By making a reservation, you agree to receive (i) one or more emails prior to your arrival date containing confirmation of your booking and, where applicable, information about your destination and various suggestions and offers relating to your booking and destination, and an email after your stay inviting you to give your opinion on Hotel Montemare.
12. Possible Malfunctions of Technological Equipment
It is possible that Internet and/or TV services may not be available during your stay due to technical problems that may occur beyond the control of Hotel Montemare. It is also possible that the Internet service provided is not compatible with your computer's operating system or configuration. In the above cases, Hotel Montemare cannot be held responsible for any damage, loss, or costs due to such technical problems.
13. Miscellaneous
These Terms and Conditions, as well as the provision of our services, are governed by and shall be interpreted in accordance with Italian law; any dispute arising in relation to these terms and conditions and our services shall be referred to the exclusive jurisdiction of the Court of Naples, Italy, without prejudice to the application of mandatory provisions of law regarding the consumer's place of jurisdiction. In the event that any clause of these Terms and Conditions is invalid, loses validity, or is or becomes non-binding, you will continue to be bound by all other clauses set forth herein. In such a case, we will replace the clause with a valid and binding clause that has an effect as similar as possible to the replaced clause and which you agree to accept in accordance with the content and purpose of these Terms and Conditions.
14. Acceptance of the Terms and Conditions
The Terms and Conditions set out herein - and any subsequent amendments and additions made thereto - apply to all our services made available online, directly or indirectly (through distributors), via any mobile device, by email or by telephone. By accessing our website, visiting it, and/or using any of the applications available through any platform (hereinafter referred to as the “website”), and/or making a booking, you declare that you have read, understood, and accepted (also pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code) the terms and conditions set out herein (including the Privacy Policy).
